We help our clients to assess and strengthen the skills and competencies their staff need to execute their customer driven strategies.
Skill and competency gaps vary considerably by company. We help clients to determine what their gaps are and to develop roadmaps to fill them. Competency gaps can include strategic account management, relationship management, consultative selling, effective cross-selling, product and service planning, pricing, social media, dialogue marketing, viral marketing, knowledge management, and team based selling. Strategies to fill gaps can include individual development, talent acquisition, and/or partnering.
- Employee skill and competency gap analysis
- Skill and competency gap filling
- Partner identification and assessment
- Enhanced skills and competencies necessary to execute your customer driven strategy and operations